We offer a lifetime Guarantee to the original purchaser of products made by Rugged Material.
- We guarantee that the materials and construction processes we employ will offer full functionality for the original purchaser's lifetime.
- Part of the charm of leather is that it ages and looks different over time so we do not cover cosmetic issues.
- If there is a problem with your purchase we will do our best to make it right.
- If the problem is our fault we will make it right. If your gear is damaged due to everyday use we will repair or replace it.
- If you come by our products second hand or your firsthand product is damaged due to abuse we can repair it at half the typical repair cost.